Career History

Career History in a nutshell
S#DurationJob TitleOrganizationDetails
4 Apr 2013 - Mar 2017 Business Control Manager Al-Rajhi Takaful (Co-operative Insurance), Riyadh, Saudi Arabia Details
3 Aug 2008 – Mar 2013 PMO Program Manager IT Training and Security Solutions - I(TS)2, Riyadh, Saudi Arabia Details
2 Jul 2003 – Jul 2008 Project Manager - Senior Consultant Sigma Force Solutions,
Riyadh, Saudi Arabia
1 Sep 2000 – Jul 2003 System Analyst/Lead Developer Source Net Computing Services,
Riyadh, Saudi Arabia


4/4 --- Al-Rajhi Takaful (Co-operative Insurance), Saudi Arabia
Title: Business Control ManagerApr 2013 to Mar 2017
Al-Rajhi Takaful ( is top #3 insurance company in Saudi Arabia,
    • Leading the strategy formulation, planning, target setting efforts
    • Monitoring strategy implementation efforts
    • Setting up Key Performance Indicators (KPIs), Business dashboards & balanced scorecards (BSC); measure, manage and present corporate segmental performance (channels and LoBs) periodically.
    • Competition landscape market analysis and benchmarking industry performance
    • Collecting, analyzing and circulating:
       Industry news and highlights,
       Regulatory changes,
       Target customer segment developments,
       Competition news
    • Leading the Management Committee (30+ Management Members)
    • Head of company PMO that takes care of inbound programs
    • Business Process Re-engineering (BPR) of various departments and their functions
    • Developing briefs on market updates & strategy implementation progress (for BoD and C-levels)
    • Managed the IT Program called ‘ASPIRE’ and reported progress to Executive Management through periodic analysis reports and presentations.
    • Formulated comprehensive Business Intelligent dashboards for performance management of Revenue Generation Streams, Cost Centers and ‘Call & Complaints Center’
    • Reviewing dashboards and extracting Business Insights to advise the Chief Strategy Officer
    • Managed a vendor team who setup an OBIEE based data warehouse (DWH) that caters for a multitude of reports and dashboards for executive management.
    • Standardizing the reporting templates for channels and business lines
    • Leading the innovation program that stimulates, collects, assesses and jumpstarts creative ideas

3/4 --- IT Training and Security Solutions - I(TS)2, Saudi Arabia.
Title: PMO Program ManagerAug 2008 to Mar 2013
I(TS)2 ( is a renowned IT Security Consulting, Project Management and Training Company in KSA.
Responsibilities as PMO Program Manager:
      • Responsible for the management of multiple small to large interrelated IT Security projects directed towards organization business strategy & objectives remaining at stakeholders facing position.
      • Reporting all projects progress to Steering Committee, Board Of Directors and Senior Management through periodic statistical graphical reports and presentations.
      • Define project plans, resources, deliverables, milestones and critical success factors of the projects to meet the agreed on goals, objectives and scope.
      • Co-ordination with the customers, vendors, Procurements, Sales and other functional departments to effectively & efficiently manage projects.
      • Projects scope & integration management to minimize scope creeps or gold-plating occurrences.
      • Ensuring entire service delivery & management in strict accordance with ITIL.
      • Managing co-ordination with the partners (vendors) and working groups engaged in the projects.
      • Setting up & monitoring projects budgeting; corrective actions or escalation in case of anomalies.
      • Recruiting project staff and consultants within identified budget.
      • Change Management negotiations, impact analysis, change authorizing and execution.
      • Define; Manage and Mitigate Risks & Issues early in the project and throughout project life cycle.
      • Assisting Line Manager obtain feedback about technical team members performance on regular basis and on project closure.

Responsibilities as PMO and MIS Lead Roles:
      • Assisting management in performance analysis of revenue generating departments of organization.
      • Monitoring and reviewing all projects progress with Business Line Managers & Project Managers.
      • Setup Authoritative kind of PMO; setting up & documenting processes and procedures and operations management of Project Management Office. PMO team leading and team accountability.
      • Build PMO credibility, establish rapport, and maintain communication with stakeholders at multiple levels.
      • Define, initiate and kick off projects (and QA the same if done by other Project Managers); assign and mentor Project Managers to manage cost, schedule, quality and performance of projects components, while working to ensure the ultimate success and acceptance of the projects.
      • Maintaining & ensuring continuous alignment of project scope with organization strategic business objectives, and making recommendations to modify the program schema to enhance effectiveness toward the business result or strategic intent.
      • Responsible for determining and coordinating the sharing of resources with Business Line Managers among inter related projects to the overall benefit of programs.
      • Built up organization documentation repository and monitoring/auditing that all departments follow the setup processes and procedures.
      • Ownership, maintenance of the company projects archives, other assets & records (data) of Project Management.
      • Making sure that Project Managers strictly follow the devised & applied Project Management methodology.
      • Close interaction with the finance for earned value projection, confirmation and recognition. Also assisting them to issue the financial statements.
      • Leading MIS team and ensuring that activities in Project Accounting module of Axapta are in alignments.
      • Resolving cross-functional issues at projects level.
      • Ensuring that projects are delivered to the highest quality standards.
      • Managing project and phase review/evaluation and dissemination activities.
      • Motivate the team, providing guidance/direction & support in problem solving. Analyze compiled project data provided by Project Coordinators.
      • Leading administration of EPM (MS Project 2007/10 Server).

2/4 --- Sigma Force Solutions, Saudi Arabia
Title: Project Manager - Senior ConsultantJuly 2003 to July 2008
Sigma Force Solutions (SFS) was a strong matrix structured ERP, RMS and CRM consultation and Project Management Company.
      • Managing assigned projects as Team Leader/Project Manager. Accountable for project successful completion.
      • Providing technical and business consultation/proposals on the product Retail Pro and Sage’s CRM (
      • Leading the project implementation and monitoring trainers for quality assurance.
      • Developing Project Plans and monitoring progress.
      • Proposing complete solutions by combining latest cutting edge developments & existing applications.
      • Defining guidelines, directing and leading team to provide integration between Retail Pro and ERPs.
      • Instructing the customization team code application customization requests. Also writing Delphi Plug-Ins to meet customization necessities.
      • Monitoring project expenses to approved budget and taking appropriate actions where necessary.
      • Preparing periodic status reports and other Project Documents. Communication with the management about overall status.
      • Conducting project meetings and presentations to stake holders.
      • Taking action to obtain resolution of project issues ensuring smooth in-time delivery of deliverables.
      • Risk Assessment and performing actions to eliminate the risks and issues.
      • Drafting & executing schemas for After-Sales Technical Support and Maintenance Services.

1/4 --- Source Net Computing Services, Saudi Arabia
Title: System Analyst/Lead DeveloperSep 2000 to July 2003
Source Net Computing is an IT Solutions & Services company offering business solutions to the clients in private, financial & government sectors.
        • System Analysis and Design.
        • Communication with Clients to gather and document requirements as per the business cycles.
        • Designing Data Architecture.
        • Developing web and desktop applications as ‘Lead Developer’.
        • Consulting the other team members to achieve expected targets.
        • Database Design, Database Administration, Maintenance and Data Modelling.
        • Providing Telephonic and Visit-based Technical Support to Clients.
        • Application Deployment, Presentation and Implementation

All Rights Reserved -@-